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Privacy Policy

Last Updated: May 2026

1. Introduction

NOZA LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nozallc.us and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit a contact form (name, email, phone, message, service interest, budget, timeline)
  • Request a website performance review (business name, website URL)
  • Subscribe to our newsletter or communication lists
  • Interact with our website features or tools

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser and device information
  • IP address
  • Pages visited and time spent on our site
  • Referral source
  • General location information (city/state level)

This information is collected through Google Analytics and is used to understand user behavior and improve our website.

3. SMS Consent and Communication

3.1 SMS Opt-In

By providing your phone number and checking the SMS consent checkbox on our forms, you explicitly consent to receive SMS messages from NOZA LLC regarding:

  • Your inquiry, consultation request, or project inquiry
  • Project updates and status information
  • Follow-up communications about requested services
  • Appointment reminders and scheduling

3.2 SMS Terms

  • Frequency: Message frequency varies based on your interactions with us and may increase during active projects or consultations.
  • Carrier Rates: Standard message and data rates may apply to SMS messages. Check your mobile plan for details.
  • STOP to Opt Out: Reply "STOP" to any SMS to opt out of all SMS communications.
  • HELP for Assistance: Reply "HELP" to any SMS for additional information or support.
  • Withdrawal of Consent: You can withdraw SMS consent at any time by replying STOP or by contacting us directly.

3.3 Email Communications

We may send you email communications regarding your inquiry, project, or service. You can unsubscribe from email communications at any time by clicking the unsubscribe link in any email or by contacting us at [email protected].

4. Marketing Communications

4.1 Marketing Consent

If you opt in to receive marketing communications by checking the marketing consent checkbox, you agree to receive occasional emails and SMS about:

  • NOZA LLC services, updates, and new offerings
  • Special promotions, discounts, and offers
  • Educational content about digital marketing, web design, and business growth
  • Case studies and success stories

Marketing communications are optional. You may opt out at any time by:

  • Clicking the unsubscribe link in any email
  • Replying "STOP" to any SMS
  • Contacting us at [email protected]

5. How We Use Your Information

We use the information we collect for:

  • Responding to your inquiries and providing requested services
  • Processing and managing your service requests
  • Sending transactional communications (confirmations, updates, follow-ups)
  • Sending marketing communications (if you've opted in)
  • Analyzing website usage to improve our services and user experience
  • Preventing fraud and ensuring security
  • Complying with legal obligations

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Typically, we retain lead and inquiry information for 2 years from the date of your submission. After this period, we will securely delete or anonymize your information, unless we are required to retain it by law.

7. Data Sharing and Third Parties

7.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, including:

  • HighLevel (CRM and lead management platform)
  • Google Analytics (website analytics)
  • Cloudflare (website hosting and security)

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

7.2 Data We Do NOT Share

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is not sold to data brokers or used for unauthorized purposes.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. GDPR, CCPA, and CCCO Compliance

9.1 GDPR (General Data Protection Regulation)

If you are a resident of the European Union, you have the following rights:

  • Access: Right to access your personal data
  • Rectification: Right to correct inaccurate data
  • Erasure: Right to request deletion of your data
  • Portability: Right to receive your data in a portable format
  • Objection: Right to object to processing of your data

9.2 CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.

9.3 CCCO (Colorado Consumer Privacy Act)

Colorado residents have rights similar to CCPA, including the right to access, delete, and opt-out of certain uses of personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information promptly.

11. Contact Us

If you have questions about this Privacy Policy, wish to access, correct, or delete your personal information, or would like to exercise any of your privacy rights, please contact us at:

NOZA LLC

Email: [email protected]

Phone: (888) 991-NOZA

Location: Lexington, Kentucky

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.

NOZA LLC

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